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quandelee
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Joined: 26 Dec 2009
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PostPosted: Tue Jun 22, 2010 1:51 am    Post subject: Photoshop Reply with quote

How to retrieve a photoshop license key from a wiped computer? I have a legitimate version of photoshop installed, and a bought license key....but one of the computers was wiped and someone used an illegal license key to activate the program. Now I cannot deactivate that computer, and the trial version has run out on mine - how do I deactivate the other computer when the license key seems to buried deep inside it somewhere?
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Last edited by quandelee on Fri Jun 25, 2010 3:20 am; edited 1 time in total
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fussnfeathers
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Joined: 04 Dec 2008
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PostPosted: Tue Jun 22, 2010 2:18 am    Post subject: Reply with quote

Help ----> Deactivate.
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evasive
Mobo-fu Master
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Joined: 06 May 2001
Posts: 36700
Location: Netherlands, Breda

PostPosted: Tue Jun 22, 2010 2:50 am    Post subject: Reply with quote

Contact Adobe on this.

They can deactivate that key PROVIDED it is indeed registered in your name i.e. you can produce the CD sleeve or packing slip for the original serial number/activation code.
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