Windows 7 PC unable to connect to internet

Get your PC tech problems solved here. Quick response time.

Moderator: The Mod Squad

Windows 7 PC unable to connect to internet

Postby Z315 » Sat Dec 26, 2015 9:23 am

Happy Holidays everyone!

Question: After upgrading for ATT DSL to Att U-verse, my windows 7 computer can no longer connect to the internet. It seems the WIFI, but errors out and says 'it cannot connect to"

So far I have tried updating the drivers, uninstalling it and rediscovering it to no avail. Sometimes it would connect but no pages would load.

Any suggestions would be appreciated.

Thank you.
Z315
Anti-Static Strap
Anti-Static Strap
 
Posts: 433
Joined: Thu Dec 26, 2002 1:08 am

Re: Windows 7 PC unable to connect to internet

Postby Mr T » Sat Dec 26, 2015 12:34 pm

Have you changed routers? Have you tried rebooting the router?
I have been programming on computers since the ZX81.
I am an apprentice trained Electronics Engineer with qualifications to back it up.
I have been repairing computers since 1996.
Yet to some people I still know nothing...
Mr T
Enlightened Master
Enlightened Master
 
Posts: 17092
Joined: Fri Jun 14, 2002 1:03 am
Location: England

Re: Windows 7 PC unable to connect to internet

Postby Z315 » Sat Dec 26, 2015 2:45 pm

Yes, The router was changed and have been reset. Still no luck.

Thank you for the help Mr. T
Z315
Anti-Static Strap
Anti-Static Strap
 
Posts: 433
Joined: Thu Dec 26, 2002 1:08 am

Re: Windows 7 PC unable to connect to internet

Postby Karlsweldt » Sat Dec 26, 2015 5:01 pm

Check the 'properties' of your networking setup.
Should be only one network setup covering all.
May be a different IPA than when on DSL link.
F@H.. to solve mankind's maladies.. in our lifetimes!
Karlsweldt
Mobo-fu Master
Mobo-fu Master
 
Posts: 20690
Joined: Wed Nov 12, 2003 11:57 am
Location: 07438

Re: Windows 7 PC unable to connect to internet

Postby Z315 » Sat Dec 26, 2015 5:56 pm

Would you mind walking me through that step or if there is a guild that i can find online? Can't seem to find what you're referring to. Everything appears to be in order as it's all set up to look for IP addresses automatically.

Update: To make things more interesting, every once it DOES connect, I can load a page or two slower than dial up before it fails to load and gives me unable to access the network again.
Z315
Anti-Static Strap
Anti-Static Strap
 
Posts: 433
Joined: Thu Dec 26, 2002 1:08 am

Re: Windows 7 PC unable to connect to internet

Postby Karlsweldt » Sun Dec 27, 2015 6:31 am

Go to the 'Control panel' then 'networking'. Check the status and features/settings for the network. Any duplicates confuse the OS as to which is available. The old path can be deleted. The "Network Wizard" should be capable of doing the changes.
Also, check your firewall settings. The program may not fully trust the new connection, and is blocking or restricting access.
F@H.. to solve mankind's maladies.. in our lifetimes!
Karlsweldt
Mobo-fu Master
Mobo-fu Master
 
Posts: 20690
Joined: Wed Nov 12, 2003 11:57 am
Location: 07438

Re: Windows 7 PC unable to connect to internet

Postby Mr T » Mon Dec 28, 2015 12:19 am

Try resetting the network stack by using WinsockFIX...
I have been programming on computers since the ZX81.
I am an apprentice trained Electronics Engineer with qualifications to back it up.
I have been repairing computers since 1996.
Yet to some people I still know nothing...
Mr T
Enlightened Master
Enlightened Master
 
Posts: 17092
Joined: Fri Jun 14, 2002 1:03 am
Location: England


Return to Tech Support

Who is online

Users browsing this forum: No registered users and 0 guests