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PostPosted: Wed May 20, 2015 7:46 am 
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Black Belt
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I got a blue screen and have the blue screen utility installed ... it said a driver was corrupt but I don't know which one. I tried to attach the report, but I got a message about "the extension txt is not allowed." Anyone know what is going on? :-|

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PostPosted: Wed May 20, 2015 4:46 pm 
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Go into Administrator Tools/Event Viewer/System. There any event or process is logged. An error has a warning flag in red, caution in yellow. Right-click on a listing, choose 'properties'. There is the explanation.

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PostPosted: Thu May 21, 2015 7:25 am 
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IF there is a corrupt driver then there must be a device with a question mark in the control panel > system > device manager

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PostPosted: Thu May 21, 2015 7:26 am 
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From what I see it didn't record anything. According to BlueScreenView the crash was on the 19th and there is no record of it in the event view. I am getting errors from the Service Control Manager ... don't know what that means. But as far as identifying the driver it is giving me no info. :-|

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PostPosted: Thu May 21, 2015 12:32 pm 
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returning to basics, can U take a picture of the blue sreen and post it or at least write what the BSOD says?

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PostPosted: Thu May 21, 2015 3:50 pm 
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Almost every computer file will have an extension of text (tag name), to quickly identify it with proper programming or action. Some extensions are not permitted in certain instances. Very few file extensions are not associated with an OS program or process. But there should be a listing in the Event Log as to a process shutting down or starting up, regardless of proper or improper. For any driver-related problems, check the Device Manager hardware "tree" for any warning flags.
A blue screen with an error message indicates the system has stopped functioning.. locked up. Should be a string of code noted, which would point to a specific feature or function.
Could also be related to a 'system' or 'kernel' dump, where all memory contents (RAM) are flushed and not refilled. Should be a listing in the Event Log or System Log as to mini-dumps and others.

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PostPosted: Sat May 23, 2015 7:10 am 
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Black Belt
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Here is the data results from the blue screen program. :-|


Attachments:
BlueScreenResult.JPG
BlueScreenResult.JPG [ 156.98 KiB | Viewed 1052 times ]

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PostPosted: Sat May 23, 2015 4:03 pm 
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Did you search for that "bugcheck 0x100000c5" code line? If you are getting a note that a driver is corrupt, then check all devices for a driver update that may be causing a problem. Each device and feature in the Hardware Tree can be scrutinized by right-clicking on it and choosing 'properties'. Then you have a notation about the device working properly, and can check the driver status, details and resources (IRQ, DMA).
If a driver was updated by Windows and is not 100% compatible, then try rolling back the driver to the one that did not have problems.
There are some instances where a Creative SB game port is not compatible with Win XP. May also be the same with later Windows versions.
The disk burning programs Nero® and Roxio® may have compatibility issues with some Windows versions.

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PostPosted: Sat May 23, 2015 9:43 pm 
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I did a search on the code, but didn't find anything to help my situation. In the device manager under "Other devices" there is a yellow question mark next to it and an exclamation point along with a yellow question mark next to Universal Serial Bus (USB) Controller. I have not been able to find a driver for it for XP 32. :-| I tried to remove it, but when I boot up the found new hardware wizard pops up. Don't know what to do in order to get with of the yellow marks. :?

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PostPosted: Sun May 24, 2015 5:42 am 
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The USB controller should be USB 2 class, or if a newer motherboard, USB 3 class. The driver disk that came with the motherboard will have the proper driver for all features. Check the manufacturer's site for an updated driver, if the original one is having problems. The MS update site may have a more compatible driver in the "other" updates category.
With some newer features, the AHCI control has to be active in the BIOS.
A USB controller may prefer an IRQ of 5 or 7, and if a sound card also wants that IRQ, there can be conflicts. But up to three devices can share an IRQ, with different DMA ranges.
If using an add-in sound card, disable any similar on-board features, including a game port or modem IRQ if not used.
USB 3.0 is not "native" to Win XP. Updated drivers are needed. Win Vista or Win 7 should have no issues with USB 3.0.
https://social.technet.microsoft.com/Fo ... 7itprovirt

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