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PostPosted: Fri Jul 12, 2013 2:43 pm 
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Anti-Static Strap
Anti-Static Strap

Joined: Thu Jan 11, 2007 10:36 pm
Posts: 485
Went to a website and clicked on something within it and an FBI page opened up locking up this PC. I tried everything but can't get into Windows. I saw on the news that this is a virus of some type? How does a person get rid of this if they can't get into Windows?

Thanks.........


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PostPosted: Fri Jul 12, 2013 5:35 pm 
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Brown Belt
Brown Belt

Joined: Fri Mar 05, 2004 12:21 pm
Posts: 288
Location: Middlesboro KY
Have you tried to log in in safe mode?

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PostPosted: Fri Jul 12, 2013 11:00 pm 
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Enlightened Master
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Joined: Fri Jun 14, 2002 1:03 am
Posts: 17135
Location: England
To get rid of:

1) Boot into SAFE MODE (F8 before the windows splash screen)
2) Go to control panel, user accounts, create a new account and set it to Administrator and password protect. Set all other accounts to general user.
3) Reboot into normal mode and use the new account. Download and install:
a)Malwarebytes Antimalware
b)Microsoft Security Essentials
c)CCleaner
All can be found at filehippo.com.
Uninstall any other antivirus as it is not good enough and let you get a virus!
And also update them all.
4) Reboot into SAFE MODE and with the new account, run the update malware bytes anti malware - remove any nasty or nasties found.
5) Reboot into normal mode and run MS essentials, followed by CCleaner using CCleaner and also its registry fixer.
6) Set your accounts back, it is worth keeping the new account in case you experience this again.

All the mentioned software is free.
Don't use Internet Explorer.
Download and use Firefox, its far more secure - use two add-ons - NoScript and ADblocker. These addons will stop the majority of website blighted viruses.
If you really want a virus free operating system, avoid M$ windows. Try a free linux distro, like linux mint, Ubuntu, Mandriva and the like. They are free and once you get used to it, it runs much like windows with a free software that can do as much, if not more than the windows platform, ie Adbobe photoshop $$$$$ - GIMP - Free, MS Office $$$$ - Libre Office - free...

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I have been programming on computers since the ZX81.
I am an apprentice trained Electronics Engineer with qualifications to back it up.
I have been repairing computers since 1996.
Yet to some people I still know nothing...


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PostPosted: Tue Jul 16, 2013 8:23 am 
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Mobo-fu Master
Mobo-fu Master

Joined: Thu Jan 25, 2001 1:01 am
Posts: 19405
Location: 00000h - 0000Fh
You probably have something loading out of C:\ProgramData if windows 7. Thats where a lot of them store executables now.

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PostPosted: Tue Jul 16, 2013 8:40 am 
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Mobo-fu Master
Mobo-fu Master

Joined: Wed Nov 12, 2003 11:57 am
Posts: 20862
Location: 07438
Some very nasty variants of that "FBI" virus! One version demands you pay hundreds or thousands of dollars to "free" your computer of the problem. The real FBI is investigating this malware source to shut it down.
Some pop-up ads are entirely "hot" and you should not just click on the [X] box to close them. That will result in acceptance of the malware!
Instead, use the task bar tab for it, right-click and choose 'close'. If that does not clear the threat, then do the same to the tab for your browser. A last option would be to pull the Internet connection from your system, and then shut down and restart. Mr T is correct about anti-virus programs. Some are not as effective as others. Many "Freeware" programs are not as good as "purchased" programs.

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F@H.. to solve mankind's maladies.. in our lifetimes!


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PostPosted: Sun Oct 20, 2013 7:33 am 
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Mobo-fu Master
Mobo-fu Master

Joined: Sun May 06, 2001 12:01 am
Posts: 37463
Location: Netherlands
THIS

http://www.surfright.nl/en/kickstart

will take care of it. Tried and proven personally.

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We hate rut, but we fear change.
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System error, strike any user to continue...


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