Protocol for HiJackThis and removal of stubborn infections.
to determine an infection by your self or using automated HijackThis Analyzers
can have very bad repercussions and it should be limited exclusively to identification of scumware but fixing should be done by experts
Remember that they donâ€™t want to be removed from your system and blindly removing things may have serious consequences.
Post a HiJackThis log
and unzip HJT into its own
folder, never run it from a temp file or from a program (WinZip, etc.).
C:\HJT or C:\Hijackthis is preferable since the program makes backups of all files removed and they me be needed if something goes wrong.
(Alternate Self-Extracting download of Hijackthis for users without XP or a ZIP utility.
Double click HijackThis_sfx.exe and select Unzip. When done click "OK".
Close the WinZip self Extractor window.
The program will be found in this location when you need to use it. C:\Program Files\HijackThis\HijackThis.exe.
A quick tutorial of How to use HijackThis
is available Here
along with links for security sites that can also review HJT logs.
Click on the Do a System Scan and save a Log File
button at the top.
A text file named "hijackthis.log" will pop up.
To copy the log to a forum simply copy all of the contents of that log into your post. Simplest and safest way is to hit Ctrl+A
to select ALL of the text then Ctrl+C
to copy that text, then use Ctrl+V
to paste that text into the appropriate thread.
Since scumware compromises your system limit
your access to secure sites and personal info on an infected computer until the issue is resolved and we know the extent of the damage.
onâ€™t "EDIT" your HJT log, there is no personal info given and you wont be judged by whatâ€™s in there.
ever post a HJT log in someone elseâ€™s thread.
Create your own since most infections are very complicated and requires one on one
Create a New Topic
in the Virus/Spyware/Security
area even if you have a thread in another area so it will be seen by those who can help in that field.
nclude all issues you have and steps you have gone through to fix it up to this point.
lease be patient for a reply.
eel free to continue to Step #2 if you have followed all of the above as it might clean your system of most issues.
If you do, make sure you reboot and post an updated HJT log.
lso note that when you reboot
some file names may change and you must then post a new log
This is mandatory
and will help you get clean quicker.
Run updated Security Programs
Once you have posted a HJT log, there are many free utilities that can possibly clean the system for you.
Note: â€œBy posting a log first (step #1) we can access what was installed/damaged to begin with and any action that may need to be done to fix the â€œleftoversâ€