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Samsung ML2510 INTERNAL ERROR - FALSE

 
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jimmylad007
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PostPosted: Mon Jun 23, 2008 7:25 am    Post subject: Samsung ML2510 INTERNAL ERROR - FALSE Reply with quote

Hello. I am having a problem with my Samsung ML2510 printer. About one in every twenty pages prints out with the following error instead of the intended document:

INTERNAL ERROR - FALSE

POSITION: 0x1d2bb (119483)

SYSTEM: h6fwsim_snipe/xl_image

LINE: 132

VERSION: SPL 5.07 06-27-2006


Reinstalling the drivers has had no effect. Could you please help me find a solution to this problem?

Many thanks in advance.
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evasive
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PostPosted: Mon Jun 23, 2008 8:05 am    Post subject: Reply with quote

what OS, how old is the printer, has it ever worked properly, from what applications do you get the error?
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jimmylad007
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PostPosted: Mon Jun 23, 2008 8:16 am    Post subject: Reply with quote

OS is XP Home. It is only a few months old. It always worked fine on another machine of identical spec beforehand. The error occurs in all applications.
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evasive
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PostPosted: Mon Jun 23, 2008 1:09 pm    Post subject: Reply with quote

That is odd, this error usually occurs when it is connected to some sort of print server, in particular Apple computers have troubles with that:
http://discussions.apple.com/thread.jspa?threadID=1406276&tstart=0

Soo, question is: is it connected directly to the PC with USB or via some sort of network setup?
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jimmylad007
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PostPosted: Mon Jun 23, 2008 4:05 pm    Post subject: Reply with quote

Directly connected.
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Karlsweldt
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PostPosted: Mon Jun 23, 2008 4:22 pm    Post subject: Reply with quote

You aren't alone.. some other Google links for the same problem, different brands. Mention is noted of a different generic driver that may cure the problem.
I would contact Samsung about the issue.
Do you have to go through a software menu on the printer for setting defaults, or are there some DIP switches to reset for an "emulation" mode?
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