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PostPosted: Wed Jul 28, 2004 8:34 am 
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Pilgrim
Pilgrim

Joined: Wed Jul 28, 2004 8:16 am
Posts: 3
Hello, my first post here...
This router is great. Fast, easy setup and no big problems. However, I cannot get Norton Anti-Virus Live Update to work through it. In order to update my virus definitions, I must connect directly to the Cable modem.
I'm sure there is an easy answer, I just don't know what it is... :)
Any help would be appreciated.


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PostPosted: Wed Jul 28, 2004 10:04 am 
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Black Belt 2nd Degree
Black Belt 2nd Degree

Joined: Thu Jan 23, 2003 11:28 pm
Posts: 2575
what i would do is try to find out which port NAVLU is using to connect to the internet, then make sure it is open on the router.
i use a little app called port explorer to find out:
http://www.diamondcs.com.au/portexplore ... e=download

just open it up, click the established tab, then try to update norton. whatever line turns up green is the one that is trying to connect, just take note of whatever port it is using.


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PostPosted: Wed Jul 28, 2004 1:59 pm 
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Pilgrim
Pilgrim

Joined: Wed Jul 28, 2004 8:16 am
Posts: 3
Thank you. This should help with another issue, as well!


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PostPosted: Wed Jul 28, 2004 7:32 pm 
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Black Belt 2nd Degree
Black Belt 2nd Degree

Joined: Thu Jan 23, 2003 11:28 pm
Posts: 2575
no problem
did it work successfully?


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PostPosted: Thu Jul 29, 2004 6:31 am 
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Pilgrim
Pilgrim

Joined: Wed Jul 28, 2004 8:16 am
Posts: 3
Yes, thanks. I think I may buy this program...


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