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by **nuke** » Sat Feb 26, 2005 9:57 am

My Norton Anti virus picked up a virus called Download.Trojan. It said it was deleted well I closed it and it keeps poping back up saying I have the same virus. Can someone please tell me how to get rid of it!

Thanks,
Preston

by **colinJohn** » Sat Feb 26, 2005 10:18 am

It could be hiding in system restore - turn it off, then run software again.

by **nuke** » Sat Feb 26, 2005 10:24 am

Done that anything else I can do?

by **colinJohn** » Sat Feb 26, 2005 10:31 am

ok - you may get lucky with stinger; get it from here

http://vil.nai.com/vil/stinger/

by **nuke** » Sat Feb 26, 2005 10:44 am

Tried it anything else???

by **colinJohn** » Sat Feb 26, 2005 10:47 am

you read and done what it says in here too?

http://securityresponse.symantec.com/av ... rojan.html

by **Mr T** » Sat Feb 26, 2005 10:50 am

Have you disabled system restore and ran the removal tool in SAFE MODE?

Also run adware and spybot....

by **nuke** » Sat Feb 26, 2005 12:16 pm

When I do everything you told me to the Norton antivirus does not find the virus. What else is there to do?

by **colinJohn** » Sat Feb 26, 2005 3:10 pm

sorry, I'm a bit confused now.

When I do everything you told me to the Norton antivirus does not find the virus

you've followed the symantec removal instructions in the link?

now you run Norton antivirus and it doesn't find it?

(obviously that could mean you killed it :-)

by **evasive** » Sat Feb 26, 2005 5:20 pm

nuke wrote:When I do everything you told me to the Norton antivirus does not find the virus. What else is there to do?

Umm, what happens if you start your system in normal mode?

And are you sure you're not looking at an old report?

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