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 Post subject: Advanced Systemcare?
PostPosted: Fri Feb 26, 2010 2:10 am 
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Black Belt
Black Belt

Joined: Wed Aug 13, 2003 2:57 pm
Posts: 708
Location: Yorkshire, UK
Could this be a scam?
Quote:
Dear xxxxxx xxxx,

Please note that your Advanced SystemCare PRO v3 license is about to
expire on March 05, 2010.

In order to extend your license for 12 more month(s), you need to
purchase a product renewal for Advanced SystemCare PRO v3.

Click on the link below to start the renewal process:
https://secure.avangate.com/s.php?c=982 ... 63b2ebba2d

You are a registered Advanced SystemCare PRO v3 customer since March
05, 2009, with the following information:

Name: xxxxxx xxxx
Email: xxxxxxxxxxxxxxxxx
Country: United Kingdom

Please note you can also enable the "auto-renew" license option, in
which case you will not need to pay for a renewal every time your
license expires. You will only receive an automatic email
notification prior to the expiration date.
To enable “auto-renew”, please access your Avangate myAccount at:
https://secure.avangate.com/myaccount


Orders for are processed by Avangate B.V. on behalf of Iobit.

For any further product installation, activation and technical
support issues, please contact the software publisher:
Iobit
Email: support@iobit.com
Phone: Available soon

Best regards,
--
The Avangate Team
Avangate BV
http://www.avangate.com
support@avangate.com
Tel: +31 88 0000008 (24/7 hotline for order and payment related
issues)


I got this email this morning. Never had Advanced Systemcare. I'm not even gonna visit the web page. If it's legit I don't know how they've got me as a user. After reading around apparently the basic software instals with some toolbar or other and fubars the registry (I don't install toolbars, not even Google)
Anyone got more info?

Iknow this forum is for hardware but I thought this may be the best forum to post this to (the most visitors).

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 Post subject:
PostPosted: Fri Feb 26, 2010 2:25 am 
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Mobo-fu Master
Mobo-fu Master

Joined: Sun May 06, 2001 12:01 am
Posts: 37463
Location: Netherlands
Phone number is fake. They have been targeted before
http://blog.avangate.com/phishing-attem ... angate-bv/
Please forward this email to them so they can warn their users.

iobit seems to have had some discussion about their products:
http://blog.iobit.com/archives/95.html
Me thinks it's better to stay away from iobit. but that is just my opninion.
http://whois.domaintools.com/iobit.com

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 Post subject:
PostPosted: Fri Feb 26, 2010 2:27 am 
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Black Belt
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Joined: Wed Aug 13, 2003 2:57 pm
Posts: 708
Location: Yorkshire, UK
Thanks evasive. I figured as much. :wink:

*edit*

Text copy sent to Avangate.

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PostPosted: Fri Feb 26, 2010 11:36 am 
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Brown Belt
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Joined: Tue Jun 24, 2003 11:31 pm
Posts: 359
Location: Washington, DC
I've seen a lot of these type of scans telling my (unwitting) clients that they have some software they need to renew, although I have never seen this one before...

I'm glad you didn't even both to open it.

The one I remember a lot from years past was Network Associates asking for money even though the client was not actually using the real Network Associates. It was a phony.

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PostPosted: Fri Feb 26, 2010 12:27 pm 
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Mobo-fu Master
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Joined: Wed Nov 12, 2003 11:57 am
Posts: 20860
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Similar spoof with the "Antivirus 2009" and "Antivirus 2010". Just nasty malware!

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PostPosted: Fri Feb 26, 2010 1:26 pm 
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Mobo-fu Master
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Joined: Thu Dec 04, 2008 8:25 pm
Posts: 3147
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I actually had one from Ascentive Software a couple of months ago. Typically, I just ignore them, I know what I have and have not put my credit card into (if I can't remember, I check my bank account online, or check for email receipts, which I save for freakin ever), but this one had me worried, as I didn't recall when, if ever, I'd used the software, and the contact info was indeed genuine. Matched the website exactly.

Turned out it was a server error on their part, anyone who had downloaded trial or free software from them in the last year had mistakenly gotten the auto-renewal email meant only for those who had actually purchased. They were very good, and sent out a mass-mail to everybody explaining the issue, and not to worry.

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PostPosted: Sat Feb 27, 2010 2:37 am 
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Mobo-fu Master
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Joined: Sun May 06, 2001 12:01 am
Posts: 37463
Location: Netherlands
So not a fake but a mishap. Anyway, the end result is their reputation was saved. Good thing you spotted this and took action.

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 Post subject: Renewal notification
PostPosted: Mon Mar 01, 2010 2:20 am 
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Pilgrim
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Joined: Mon Mar 01, 2010 2:13 am
Posts: 1
Hi,

Your email address was used in an online order placed in March 2009 through Avangate to purchase a license for Advanced SystemCare PRO v3 from Iobit. Given that this type of license has a validity period of 1 year from the date of the purchase, the message received by you was sent to remind the customer about the expiration date of the license.

If you do not remember purchasing this, please try to look up the emails that were sent at the date of the initial order or contact Avangate Support for more information.

@evasive: The tech support phone number is not fake, it's just fancy :-) +31 88 000 0008 is Avangate's support line in the Netherlands.

--
Avangate Support


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 Post subject:
PostPosted: Mon Mar 01, 2010 2:37 am 
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Mobo-fu Master
Mobo-fu Master

Joined: Sun May 06, 2001 12:01 am
Posts: 37463
Location: Netherlands
Doh, VOIP ofcourse. Missed that.

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