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 Post subject: Video Mystery
PostPosted: Sat Aug 06, 2016 7:57 am 
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Black Belt
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Joined: Mon Feb 25, 2002 1:01 am
Posts: 918
Location: The Great State of Ohio
This is my FX computer that is having this problem. I booted up the computer the other day, and it got stuck on the opening screen. It booted up to windows then it rebooted for some reason ... when it did ... I didn't get any video ... so I connected the monitor into the mobo and got video. We had a brief power outage and the computer shut down. A few hours later I booted it back up and no video again. I plugged the monitor back into the video card and got video again. Any idea what the problem was? Is the video card failing?

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Main Rig_Intel i7 4770k@3.50
ECS H87H3-WM Ver1
16Gb DDR3 1600
Evga GTX 1050Ti GPU
WD100000 SATA 7200RPM
Seagate 1TB SATA 7200RPM
Corsair CX750M
Win7 Ultimate x64
Rig2_AMD FX8120
GIGABYTE GA-M68MT-S2 Mobo
4Gb DDR3 1600
ZOTAC GeForce GTX 550TI
Seagate 1TB SATA 7200RPM
WD100000 SATA 7200RPM
Rosewill M650
Win7 64


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 Post subject: Re: Video Mystery
PostPosted: Sat Aug 06, 2016 3:42 pm 
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Mobo-fu Master
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Joined: Wed Nov 12, 2003 11:57 am
Posts: 20868
Location: 07438
Possibly a corrupted file due to the power outage. The OS loads all needed system files and programming into memory, 10x faster access than from the hard drive! But if power is lost, that memory cache is gone.
You might try the System File Check process (SFC) from the command prompt.
https://support.microsoft.com/en-us/kb/929833

Was the BIOS battery changed in the past three years or so? Could be marginal if not, and not enough voltage to hold CMOS settings. Worth changing, if not done. Reset all BIOS pages to how the system is set up.

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 Post subject: Re: Video Mystery
PostPosted: Mon Aug 08, 2016 7:37 am 
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Black Belt
Black Belt

Joined: Mon Feb 25, 2002 1:01 am
Posts: 918
Location: The Great State of Ohio
Thanks Karl ... I'll check it out. I decided to replace the video card with a new one since I ordered it before I found the old one still works, but since it is a better card I will just replace it.

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Main Rig_Intel i7 4770k@3.50
ECS H87H3-WM Ver1
16Gb DDR3 1600
Evga GTX 1050Ti GPU
WD100000 SATA 7200RPM
Seagate 1TB SATA 7200RPM
Corsair CX750M
Win7 Ultimate x64
Rig2_AMD FX8120
GIGABYTE GA-M68MT-S2 Mobo
4Gb DDR3 1600
ZOTAC GeForce GTX 550TI
Seagate 1TB SATA 7200RPM
WD100000 SATA 7200RPM
Rosewill M650
Win7 64


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 Post subject: Re: Video Mystery
PostPosted: Mon Aug 08, 2016 6:21 pm 
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Black Belt
Black Belt

Joined: Mon Feb 25, 2002 1:01 am
Posts: 918
Location: The Great State of Ohio
Wellsir .... I replaced the cmos battery, installed a new video card ... the nvidia geforce gtx 550 Ti ... I went to the nvidia website to get the latest driver for it which is the 368.81 ... I have the 340.52 driver ... when I tried to install the latest driver and reboot the computer I get the BSOD. I went to Zotac support and they have two other drivers 368.69 for WinXP 32bits and 368.22 for WinXP 32bits listed for this card, but which one for me? PDT_Armataz_01_08

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Main Rig_Intel i7 4770k@3.50
ECS H87H3-WM Ver1
16Gb DDR3 1600
Evga GTX 1050Ti GPU
WD100000 SATA 7200RPM
Seagate 1TB SATA 7200RPM
Corsair CX750M
Win7 Ultimate x64
Rig2_AMD FX8120
GIGABYTE GA-M68MT-S2 Mobo
4Gb DDR3 1600
ZOTAC GeForce GTX 550TI
Seagate 1TB SATA 7200RPM
WD100000 SATA 7200RPM
Rosewill M650
Win7 64


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 Post subject: Re: Video Mystery
PostPosted: Tue Aug 09, 2016 5:43 am 
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Mobo-fu Master
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Joined: Wed Nov 12, 2003 11:57 am
Posts: 20868
Location: 07438
Ensure the driver is for the OS version.. 32-bit or 64-bit. A 64-bit driver may be useless on a 32-bit version, a 32-bit driver may or may not be 100% compatible to a 64-bit version.
Properly done, the new driver should be obtained, but not installed until the old driver is removed or uninstalled.
Avoids possible conflicts. The new driver may have the utility to uninstall/remove old drivers before installing.
The DL site should have notations of which driver is best for which OS version and video card. The trend is to ignore older OS versions, and focus more on only the latest OS version. Hardware, too, is being side tracked if of older vintage.

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 Post subject: Re: Video Mystery
PostPosted: Tue Aug 09, 2016 6:11 am 
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Black Belt
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Joined: Mon Feb 25, 2002 1:01 am
Posts: 918
Location: The Great State of Ohio
When I boot up the computer and it goes into windows I get this error message ... "main message window:NvBackend.exe - Entry Point Not Found ... The procedure entry point InitializeCriticalSectionEx could not be located in the dymamic link library KERNEL32.dll."
The download site https://www.zotac.com/us/files/download/by_product?p_nid=334064&driver_type=235&os=245 states the driver is for XP 32 bit. As you can see there are two other driver for my OS. If I uninstall the old driver before the new will that cause a video problem? PDT_Armataz_01_15

_________________
Main Rig_Intel i7 4770k@3.50
ECS H87H3-WM Ver1
16Gb DDR3 1600
Evga GTX 1050Ti GPU
WD100000 SATA 7200RPM
Seagate 1TB SATA 7200RPM
Corsair CX750M
Win7 Ultimate x64
Rig2_AMD FX8120
GIGABYTE GA-M68MT-S2 Mobo
4Gb DDR3 1600
ZOTAC GeForce GTX 550TI
Seagate 1TB SATA 7200RPM
WD100000 SATA 7200RPM
Rosewill M650
Win7 64


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 Post subject: Re: Video Mystery
PostPosted: Tue Aug 09, 2016 3:40 pm 
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Mobo-fu Master
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Joined: Wed Nov 12, 2003 11:57 am
Posts: 20868
Location: 07438
Possible that Zotac may have modified the driver file. Get the proper file from the Nvidia site. Might be the identical model for Zotac, or could be slightly different.
Could be a difference in the root drivers from the old video card to the new, and you get conflicts.
Should not be any problems uninstalling a driver before installing a new one. Easiest is to create a folder on a drive, named "Drivers", and copy the new file to that. Then easy to access. You can check the status of any feature, and in the Control Panel > System icon, go to "Hardware" then "Device Manager". Right-click on the device, choose 'properties' and view the status. You can update, uninstall or roll back the driver from here. I would go with a driver that is one issue behind the current one. Could be more stable, any "bugs" found and corrected.

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 Post subject: Re: Video Mystery
PostPosted: Wed Aug 10, 2016 1:03 pm 
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Black Belt
Black Belt

Joined: Mon Feb 25, 2002 1:01 am
Posts: 918
Location: The Great State of Ohio
Wellsir ... I used a program to uninstall the graphic driver and installed the updated driver for the new video card. That stopped the problem of the blue screen during reboot. New problem now ... the computer is rebooting at random. Should I keep posted on this thread or start a new one? PDT_Armataz_01_03

_________________
Main Rig_Intel i7 4770k@3.50
ECS H87H3-WM Ver1
16Gb DDR3 1600
Evga GTX 1050Ti GPU
WD100000 SATA 7200RPM
Seagate 1TB SATA 7200RPM
Corsair CX750M
Win7 Ultimate x64
Rig2_AMD FX8120
GIGABYTE GA-M68MT-S2 Mobo
4Gb DDR3 1600
ZOTAC GeForce GTX 550TI
Seagate 1TB SATA 7200RPM
WD100000 SATA 7200RPM
Rosewill M650
Win7 64


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 Post subject: Re: Video Mystery
PostPosted: Wed Aug 10, 2016 4:11 pm 
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Mobo-fu Master
Mobo-fu Master

Joined: Wed Nov 12, 2003 11:57 am
Posts: 20868
Location: 07438
One problem resolved, another surfaces! Keep the issue in this thread, may be related.
Be wary of any third-party program that is not an official release from the driver source. Some of those 'uninstall' programs might not properly post to the main Registry, and cause conflicts between driver file associations.
Under what conditions does the random reboot start? Any video images, any specific time, any particular program or Web site?

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 Post subject: Re: Video Mystery
PostPosted: Wed Aug 10, 2016 5:12 pm 
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Black Belt
Black Belt

Joined: Mon Feb 25, 2002 1:01 am
Posts: 918
Location: The Great State of Ohio
I happens when I am just surfing the web. Sometime it takes a few minutes sometime not. There doesn't seem to be any particular thing that set it off. I checked the system recovery to see that auto restart wasn't check and it was not. I went to http://www.guru3d.com/files-details/display-driver-uninstaller-download.html and got the uninstaller for the driver. I had run the program in safe mode. PDT_Armataz_01_15

_________________
Main Rig_Intel i7 4770k@3.50
ECS H87H3-WM Ver1
16Gb DDR3 1600
Evga GTX 1050Ti GPU
WD100000 SATA 7200RPM
Seagate 1TB SATA 7200RPM
Corsair CX750M
Win7 Ultimate x64
Rig2_AMD FX8120
GIGABYTE GA-M68MT-S2 Mobo
4Gb DDR3 1600
ZOTAC GeForce GTX 550TI
Seagate 1TB SATA 7200RPM
WD100000 SATA 7200RPM
Rosewill M650
Win7 64


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