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Blue screen crashes while gaming only

PostPosted: Mon Apr 11, 2016 6:39 am
by boatabike
Specs. attached in dxdiag
DxDiag.rar
dxdiag
(11.41 KiB) Downloaded 18 times

attached file(jpeg) conflict/sharing
conflict.rar
(110.39 KiB) Downloaded 16 times


Motherboard is Fatal1ty Z170 Gaming K4 Series

Problem
I am having crashes whilst playing games on my new comp. This has recently started in the last couple of days. There has been no new hardware added and i have run the windows mem test with no problems shown, and did a clean install of nvidea drivers using DDU
I am having 2 main BSD they being [driver overran stack buffer windows] and [irql_not_less_or_equal windows] both of these are happening in at least 2 of the games i have been playing regularly. It has not crashed during any other activity to date.
Possable causes heat. Living in a part of the world where outside temps are 42 degrees it is poss that heat is causing this problem, but my sensors have shown everything running a lot hotter at times than when the crashes occur. Mother board in the evening running ARK for several hours runs at about 55 degrees C and my GPU at about 70 degrees C although hot the crashes i have had today have been at lower temps, despite outside temp being at 43 degrees air temp. Mother board was below 50 degrees when crashing today.There is inconsistency with the heat theory.

I am not a comp savy chappy, and i am at quite a loss as to the cause of the problems, if any logs/dumps are of help i will need a step by step guide of where and how to get.

Any help would be appreciated as my new comp for gaming is not gaming at present. Many thanks in advanced. Mike

Re: Blue screen crashes while gaming only

PostPosted: Mon Apr 11, 2016 10:02 am
by Mr T
What are the specs of your machine (brands of things like RAM, Video card and esp power supply and wattage)?

Re: Blue screen crashes while gaming only

PostPosted: Mon Apr 11, 2016 10:54 am
by boatabike
graphics caed is a gigabytes windforce gtx 970

ram 16 gb kingston ddr4 2133mhz ? i think thats correct mhz eyes are not what they were

psu cooler blaster G750M
case http://www.coolermaster.com/case/mid-to ... e5-series/

Re: Blue screen crashes while gaming only

PostPosted: Mon Apr 11, 2016 8:16 pm
by boatabike
Ok i have managed to make a dump file, of which i am most proud, i can't read it and had a devil of a job zipping it too, if it is corrupted i will resend a new one as in the process of learning how to zip the damn things i changed it to .txt file and back, hoping it is readable to you.

mini dump file
041216-5281-01.dmp - Copy.zip
(46.19 KiB) Downloaded 17 times


have done a single pass with memtest86 usb and no errors found, if needed i can run more tests at night time when i have free comp.

Re: Blue screen crashes while gaming only

PostPosted: Tue Apr 12, 2016 3:00 am
by boatabike
a new dump file from a recent crash
041216-5531-01 - Copy.zip
(50.82 KiB) Downloaded 17 times


irql_not_less_or_equal

Re: Blue screen crashes while gaming only

PostPosted: Tue Apr 12, 2016 3:33 am
by boatabike
another dump from a different crash kernal something.
041216-5531-01 - Copy (2).zip
(50.82 KiB) Downloaded 17 times


really do need some help here.

Re: Blue screen crashes while gaming only

PostPosted: Tue Apr 12, 2016 8:56 am
by Karlsweldt
Most 'crashes' happen due to memory paging faults. Is the memory as recommended by the board manufacturer, and at proper voltage? With the memory controller on the CPU die, lower voltages are provided to memory. If memory voltage is marginal, paging timings can lag. Using the SPD factor (serial presence detect) for memory timings is best.
Memory can overheat too, affecting its performance. Being close to the CPU exhaust, could get a bit warm.
Water-cooling setups take excess heat out of the case, and the system can run cooler overall. CPU heat sinks with a fan do recirculate case air, making it hotter. The CPU has thermal sensors to degrade operation if limits are reached, and can shut down a system if exceeded.
Try running with the case side off, a small personal fan blowing into the case. If no more problems, heat could be the issue.
That Cooler Master case you note should have more than adequate cooling, but still worth a test for excess heat.

Re: Blue screen crashes while gaming only

PostPosted: Tue Apr 12, 2016 9:19 am
by boatabike
Thanks for your attention, not sure about voltage and memory part or how i would check, really i buy comps to use not to fix so i am not at all comfy with any of this :)
I will try the fan on the side tomorrow as tonight we have managed to have 3 power cuts in the last 2 hours, bless.
My case came with only 1 in and one out i will buy another fan for the in side to maybe help.
Thank you so far, i am living in an area where i am unlikely to get a lot of help so yours is very appreciated.

Re: Blue screen crashes while gaming only

PostPosted: Tue Apr 12, 2016 10:07 am
by Roach412
download CPUZ from here:
http://www.cpuid.com/softwares/cpu-z.html

it will give you all the info you(we) need about voltages, clocks and memory frequencies/etc.

-Roach

Re: Blue screen crashes while gaming only

PostPosted: Tue Apr 12, 2016 4:36 pm
by Karlsweldt
Had a look at those dump files, but nothing specific. When a paging fault repeats too many times, then the system Kernel (OS 'heart') skips a pass or two, and does a major dump.. with the BSOD or freeze effect.
In the Administrative Tools/Computer Management there is an Event Viewer where performance, services and all other events are logged. May be some clues there.
Did find some system info...
Memory: (2) Kingston KHX2133C14D4/8G (rated 1.2 volts nominal)
CPU: Intel(R) i7-6700K @ 4.00GHz
Board: ASRock Z170 Gaming K4
BIOS: AMI P2.20 11/11/2015