Abit KT7A-RAID and Matrox Parhelia incompatibilities

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Abit KT7A-RAID and Matrox Parhelia incompatibilities

Postby Dave Willis » Sun Nov 10, 2002 2:13 am

Hello,

I wonder if anybody can help? I've just bought a Matrox Parhelia 128 card,
and it refuses to work with my Abit KT7A-RAID.
The weird thing is, it works on another PC with an older BIOS.

I've tried every BIOS setting I can think of, I've unplugged all the other cards, I've unplugged RAM, I've turned off RAID, I've tweaked I/O voltage settings, etc. The list of things I have tried is endless!

All I get is a long beep, followed by 2 short beeps, then the PC fails to boot - it just hangs, with no signal to the monitor. The Parhelia card is receiving power - its fan works - but it isn't initializing. The motherboard is obviously failing to recognize the Parhelia as a graphics adapter. OS isn't an issue - it isn't getting that far.

Could there be an incompatibility between the KT7A-RAID and the Parhelia? The motherboard works fine with my old video board, a Hercules Dynamite.

Matrox tech support haven't been particularly helpful, and refuse to acknowledge there might be a problem. This is the second Parhelia I've had, and it behaves in the same way as the first.

I've tried getting onto Matrox forums, but I don't seem to be able to get onto any of them.

Thanks for any help.
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Postby Happy Hillbilly » Sun Nov 10, 2002 6:49 pm

The 1 long beep followed by 2 short is a video error, and you're right about the fact that BIOS is not or can not, let it load. Go to Abit's site & go thru the FAQs & searches for any info on the Matrox card. If you can't find anything there or at Matrox, take the thing back! If they're not gonna help you w/a problem concerning their v card, buy a card from a company that will. :wink:

Get in touch w/ your mobo vendor for some help, too.
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Postby Dave Willis » Mon Nov 11, 2002 1:35 pm

Thanks for the advice.
I've just flashed the BIOS on the motherboard.
Guess what? It *still* doesn't work.
So, it must be a hardware incompatibility rather than a problem with the BIOS.
I've contacted Abit to see if they can help.
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Postby Happy Hillbilly » Mon Nov 11, 2002 6:56 pm

What OS are you using? Is the card a PCI or AGP?
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