The Mother Board

Motherboards.org forums. Free tech support, motherboard ID, and more.
It is currently Sat Sep 22, 2018 1:38 pm

All times are UTC - 8 hours




Post new topic Reply to topic  [ 4 posts ] 
Author Message
PostPosted: Sun Nov 10, 2002 2:13 am 
Offline
Pilgrim
Pilgrim

Joined: Sun Nov 10, 2002 1:56 am
Posts: 2
Hello,

I wonder if anybody can help? I've just bought a Matrox Parhelia 128 card,
and it refuses to work with my Abit KT7A-RAID.
The weird thing is, it works on another PC with an older BIOS.

I've tried every BIOS setting I can think of, I've unplugged all the other cards, I've unplugged RAM, I've turned off RAID, I've tweaked I/O voltage settings, etc. The list of things I have tried is endless!

All I get is a long beep, followed by 2 short beeps, then the PC fails to boot - it just hangs, with no signal to the monitor. The Parhelia card is receiving power - its fan works - but it isn't initializing. The motherboard is obviously failing to recognize the Parhelia as a graphics adapter. OS isn't an issue - it isn't getting that far.

Could there be an incompatibility between the KT7A-RAID and the Parhelia? The motherboard works fine with my old video board, a Hercules Dynamite.

Matrox tech support haven't been particularly helpful, and refuse to acknowledge there might be a problem. This is the second Parhelia I've had, and it behaves in the same way as the first.

I've tried getting onto Matrox forums, but I don't seem to be able to get onto any of them.

Thanks for any help.

_________________
Davey Boy


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Sun Nov 10, 2002 6:49 pm 
Offline
Black Belt 1st Degree
Black Belt 1st Degree

Joined: Thu Jul 04, 2002 8:30 pm
Posts: 1942
Location: Murphy,NC (Apopka,FL)
The 1 long beep followed by 2 short is a video error, and you're right about the fact that BIOS is not or can not, let it load. Go to Abit's site & go thru the FAQs & searches for any info on the Matrox card. If you can't find anything there or at Matrox, take the thing back! If they're not gonna help you w/a problem concerning their v card, buy a card from a company that will. :wink:

Get in touch w/ your mobo vendor for some help, too.

_________________
Luke 6:31


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Mon Nov 11, 2002 1:35 pm 
Offline
Pilgrim
Pilgrim

Joined: Sun Nov 10, 2002 1:56 am
Posts: 2
Thanks for the advice.
I've just flashed the BIOS on the motherboard.
Guess what? It *still* doesn't work.
So, it must be a hardware incompatibility rather than a problem with the BIOS.
I've contacted Abit to see if they can help.

_________________
Davey Boy


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Mon Nov 11, 2002 6:56 pm 
Offline
Black Belt 1st Degree
Black Belt 1st Degree

Joined: Thu Jul 04, 2002 8:30 pm
Posts: 1942
Location: Murphy,NC (Apopka,FL)
What OS are you using? Is the card a PCI or AGP?

_________________
Luke 6:31


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 4 posts ] 

All times are UTC - 8 hours


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group