Bad ethernet?

[OneSpirit]

My emachine isn't connecting to the net. I do have internet access on my other computer so it not on the provider's end. At first when I could get connected the green light on the ethernet slot didn't come on, this was the first indication there may be a hardware issue, later the amber light no longer was lit, now both lights are out. Bad ethernet? Would I have to use an alternate means of getting access? I while back I got this devicefor my wii which couldn't work, also I couldn't get it to work with XP. I got software with it and loaded it, but still no internet connection. Would I need something like that device to gain internet access again?

[Mark H]

Have you checked in Device Manager for issues with the network card (Red X or exclamation mark)?

Tried a different cable?

[Hardware Junkie]

Possible Issues:
-network Card/network port could be dead
-Bad cable
-bad port on the router/switch/modem
-Disabled network card (if onboard, check BIOS).

Even if you have a driver issue or a software issue, the lights should come on. They stay on with ATX systems even if the system is powered off.

The device you spoke about should get you online. You just need to install drivers for it and it should work. Or get a similar device. I recommend anything by StarTech.
If you have any free PCI slots, you could always just get a regular network card.

[OneSpirit]

Oh I'm terribly sorry ... I should have stated that the device manager shows no problem with the ethernet/network adapter ... it state the device is working properly.

I tried a different cable still no lights ... tried a different port on the router ... nothing. I don't have a network card this is on board. I don't have any spare pci slots so I have to get something like what I showed you. The one I have even with the software it came with will not work with XP for some reason. I'll try again and see if I can get it to work, but I may have to try something similar.

Since there are no lights I would guess the port is dead.

[OneSpirit]

Well sir I installed the driver for the adapter that I gave a link to in the earlier post. I disabled the on board lan. The device manager states the adapter is working properly, but like with the onboard lan ... no lights! No internet connection. I just don't get it ... do any on you?

[OneSpirit]

Dummy me ... I had the cable disconnected on the router ... now the adapter works Back online!

Mark this one as problem solved!

[fussnfeathers]

Heh.reminds me of the time I drove 2 hours with parts to hopefully fix a dead PC, only to find the owner had unplugged it to vacuum and forgot to plug the computer back in......

[OneSpirit]

OUCH!

[evasive]

how about the cleaning lady turning the dials for brightness/contrast to zero. AND asking the client on the phone to check AND having them refuse so driving there, walking in, checking the dials, finding it is the issue, not saying a word, make them sign the invoice and leave?