Upgrade Problem.

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Upgrade Problem.

Postby Ste20man » Wed Feb 16, 2011 9:07 am

Hi all.

Would really appreciate some help if you can. :0)

I recently installed a copy of Win7 Home on my laptop as I didn't want to use Vista. Everything went great until I found out that I couldn't connect to the internet any more.

My laptop is a Clevo W76K.

I have 4 missing drivers that windows7 does not pick up. These are:

Base System Device(Not sure what that is)
Base System Device(Ditto)
Ethernet Controller
Network Controller

I have tried connecting to the internet, and searching all folders on my laptop for these drivers but have not found them.

Driver Provider - Date - Version - Signer are all unknown/not available.
"Drivers are not installed, code 28"

I have visited Clevo's website and I can't find my W76K model number that I am looking for. This may be due to the laptops age but I tend not to think so as its a 1.6Ghz processor with 1 Gb of RAM.

I have sent them an email but am hoping that youu guys might have some more relevant, quicker ideas? I wonder if you can get generic drivers?

Any ideas would be welcome as I would love to fix this asap.

Here's hoping, cheers, Ste.
Ste20man
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Postby evasive » Wed Feb 16, 2011 3:03 pm

http://www.clevo.com.tw/en/products/pro ... ductid=199
Can you find any other markings with W76*** on the bottom? I hope it is showing what series of laptop it is, there are windows7 drivers available for several W76*** series but the W76*K not there....
http://www.clevo.com.tw/en/e-services/download.asp
We hate rut, but we fear change.
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Some further info

Postby Ste20man » Thu Feb 17, 2011 6:28 am

Hi, thanks for replying!

On the bottom of the Clevo laptop the model number is: W76K

There is also a Product code which is W761K.

When I look in win7 in (devices and printers) then select(computer -> general tab) it tells me that it is:

Manufacturer - Clevo
Model - M7x0K
Model Number - Unavailable.

I now think this might be the model, but when I check on the Clevo site:
http://www.clevo.com.tw/en/e-services/download.asp

I cannot find the exact match and do no know what model to use instead of the one I have writen above.

If you could spare 2 minutes for some more advice it would be greatly appreciated, not in the least as this laptop is a family members and not mine! :-)

Thanks for your time in advance, Ste.
Ste20man
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Postby evasive » Thu Feb 17, 2011 7:00 am

Not saying you should download the drivers here, but at least they are sort of showing what's inside:
http://drp.su/drivers/notebooks/?v=Clev ... =3270&l=en

it has an ATi video chip which is not officially supported for windows 7:
http://support.amd.com/us/gpudownload/w ... ng=English

AMD’s DirectX 9 ATI Radeon graphics accelerators are not officially supported under Windows 7. If the user chooses to, they can install the ATI Catalyst Windows Vista graphics driver under Windows 7.


start with those windows vista drivers, chances are the system devices are picked up after that.

Wireless (network):
RTL8191SE(-VA2? )
http://www.realtek.com.tw/downloads/dow ... Down=false

LAN (ethernet):
JMicron JMC251
ftp://driver.jmicron.com.tw/Ethernet/Wi ... 6_WHQL.zip

Hope this will put you in the right direction
We hate rut, but we fear change.
********************************
System error, strike any user to continue...
evasive
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Postby Ste20man » Thu Feb 17, 2011 7:12 am

Amazing!!!

I always panic when things like this happen but you are the best!

Solved, thanks again, Ste. :-)
Ste20man
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Postby evasive » Thu Feb 17, 2011 7:19 am

you're welcome. chalk this one up to experience. I think there's a posting about a tool for unknown PCI devices, you can use that on laptops too, it will give a vendor and device ID, usually that will point you to the maker and usually a set of generic drivers...
We hate rut, but we fear change.
********************************
System error, strike any user to continue...
evasive
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Posts: 37389
Joined: Sun May 06, 2001 12:01 am
Location: Netherlands


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