HP 5740 all in one printer

[c327]

In the past I have always used stand alone printers, scanners and fax machines. I have been filling the ink tanks for years. None of them ever quit on me over all these years I have used them but having switched to A Windows 10 x64 computer will not allow me to use them.

I bought a HP 5740 all in one and it works fine, I really like it BUT there is something the scanner does not do that the old HP flat bed scanner did and that was being able to scan a document directly into Microsoft Word. Tried contacting HP about this nut can't get through to them. Kind of reminds me of Dell a company with no face IMO.

[Karlsweldt]

Proper driver set for the OS version? Does Windows know of the unit's features?
http://support.hp.com/us-en/document/c04675206
A lot of older printer/scanner models no longer are compatible to Win 10.
http://answers.microsoft.com/en-us/insi ... 055?auth=1

[evasive]

Not sure what version of Word you are using but start here:
http://www.gmayor.com/scan_into_word.htm